Privacy Policy

1. Introduction & Operating Entity

Welcome to MixConvert ("we," "our," or "the Platform"), accessible via https://www.mixconvert.com. MixConvert is operated as an independent digital web utility project dedicated to delivering high-performance, private, and frictionless media file format conversions directly in modern web browsers.

Unlike conventional online conversion services that require you to upload private files to remote cloud servers, MixConvert was built from its inception on a radically protective principle: your data belongs exclusively to you and should never leave your physical computing device. This Privacy Policy provides transparent, exhaustive documentation regarding how our client-side architecture functions, what minimal technical telemetry is collected, how third-party advertising partners operate, and what legal rights you retain under applicable international data protection frameworks, including the European Union General Data Protection Regulation (GDPR), the UK Data Protection Act, and the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA).

2. Zero-Upload Client-Side WebAssembly Architecture

The core foundational guarantee of MixConvert is our Zero-Upload Client-Side Architecture. When you select, drag-and-drop, or paste documents, images, audio recordings, or video clips into MixConvert:

• No File Transmission: Your input files are never transmitted across the public internet to our servers, third-party cloud computing instances, application programming interfaces (APIs), or temporary network storage buckets.
• Client-Side Codec Execution: All transcoding, rendering, demuxing, remuxing, decoding, and encoding pipelines execute locally on your device within your web browser's sandboxed WebAssembly (WASM) virtual machine and JavaScript engine. Codecs such as FFmpeg.wasm, libheif, and browser-native Canvas/WebCodecs operate entirely within the isolated security perimeter of your local browser tab.
• Volatile Memory Residence: Your source files, intermediate pixel arrays, audio sample buffers, and resulting converted files reside exclusively in your computer's or mobile phone's volatile random-access memory (RAM).
• Instant Deallocation: The moment you close the browser tab, refresh the page, or click "Clear," all memory pointers are immediately garbage-collected and permanently destroyed by your browser runtime. We retain no copies, logs, metadata, hashes, or historical remnants of any file you process.

4. Named Consent Mechanism & Privacy Controls

We respect user privacy and adhere to international consent standards. For visitors residing in the European Economic Area (EEA), the United Kingdom, and Switzerland, MixConvert integrates a Google-certified Consent Management Platform (CMP) that adheres strictly to the Interactive Advertising Bureau (IAB) Europe Transparency and Consent Framework (TCF v2.2).

Through this certified mechanism:

• Pre-Consent Tag Blocking: Advertising scripts and personalized tracking beacons remain completely dormant until you express an affirmative preference via the consent dialog.
• Granular Choices: You retain the statutory right to accept all cookies, reject all non-essential cookies, or configure specific vendor permissions individually.
• Revocation of Consent: You may modify or withdraw your cookie consent at any time by navigating to our dedicated Cookie Policy page and clicking "Manage Preferences," or by resetting stored browser site data for mixconvert.com.

5. Information We Collect and Technical Telemetry

Because MixConvert does not maintain user accounts, require registration, or provide paid tiers, we do not collect personal identifiers such as your legal name, billing address, phone number, or payment card data. The minimal categories of data processed include:

• Aggregated Operational Analytics: We collect non-personally identifiable diagnostic metrics (such as page rendering times, browser family, operating system type, and client WebAssembly initialization success rates) through privacy-focused edge telemetry to monitor site stability and converter reliability.
• Local Storage State: We store minimal user interface settings in your browser's LocalStorage, including your selected visual color theme (Dark Slate or Paper Light), UI language preferences, and your consent verification record. This data never leaves your browser.
• Voluntary Correspondence: If you contact our engineering team via email, we receive your email address and message contents solely for the purpose of troubleshooting and responding to your inquiry.

6. European GDPR & UK Data Protection Rights

Under the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK GDPR, European individuals benefit from comprehensive statutory rights regarding their personal data:

7. California Privacy Rights (CCPA / CPRA Notice)

Under the California Consumer Privacy Act as amended by the California Privacy Rights Act (CPRA), California residents are entitled to specific disclosures regarding personal information:

• No Sale or Sharing of Personal Information: MixConvert does not sell your personal information, nor do we share your personal files with third parties for cross-context behavioral advertising.
• No Sensitive Personal Information Collected: We do not collect, process, or store sensitive personal information such as social security numbers, precise geolocation, biometric identifiers, or genetic data.
• Right to Non-Discrimination: We will never deny services, charge different prices, or provide a degraded level of conversion quality if you exercise your statutory privacy rights.

8. Children's Online Privacy Protection (COPPA)

MixConvert is a general-audience web tool designed for productivity and media transcoding. We do not knowingly solicit, collect, or process personal data from children under the age of 13 (or under 16 in applicable European jurisdictions). Because our platform operates client-side without registration or identity tracking, no personal records of any minors are acquired or stored. If you have reason to believe that a child has provided personal information to us via email correspondence, please contact us immediately so we can permanently delete that record.

9. Governing Law & Dispute Resolution

This Privacy Policy, along with our Terms of Service, is governed by and construed in accordance with standard international internet privacy principles and applicable local data protection statutes. As an independent digital software project operating without physical retail branches, our operational baseline complies with European GDPR, California CCPA, and internationally recognized fair information practice principles. Any informal complaints or inquiries should first be submitted directly to our project team for prompt, amicable resolution.

10. Modifications to This Policy

We may update this Privacy Policy periodically to reflect technological enhancements in browser capabilities, new WebAssembly codec integrations, regulatory updates, or changes in advertising partner specifications. When material updates occur, we will revise the "Last Updated" timestamp at the head of this document. We encourage users to periodically review this page to remain informed of our privacy commitments.